701 - Personal Communication Devices
701.1 PURPOSE AND SCOPE
The purpose of this policy is to establish guidelines for the use of mobile telephones and communication devices, whether issued or funded by the Office or personally owned, while on-duty or when used for authorized work-related purposes.
This policy generically refers to all such devices as Personal Communication Devices (PCDs) but is intended to include all mobile telephones, personal digital assistants (PDAs), wireless capable tablets and similar wireless two-way communications and/or portable Internet access devices. PCD use includes, but is not limited to, placing and receiving calls, text messaging, blogging and microblogging, emailing, using video or camera features, playing games and accessing sites or services on the Internet.
701.2 POLICY
The Hartwell County Sheriff’s Department allows members to utilize office-issued or funded PCDs and to possess personally owned PCDs in the workplace, subject to certain limitations. Any PCD used while on- or off-duty for business-related purposes, or reasonably associated with work-related misconduct, will be subject to monitoring and inspection consistent with applicable law and this policy.
Additionally, the use of a PCD either on-duty or after duty hours for business-related purposes, or reasonably associated with work-related misconduct, may subject the member and the member's PCD records to civil or criminal discovery or disclosure under applicable public records laws.
Members who have questions regarding the application of this policy or the guidelines contained herein are encouraged to seek clarification from supervisory personnel.
701.3 PRIVACY EXPECTATION
Members forfeit any expectation of privacy with regard to any communication accessed, transmitted, received, or reviewed on any PCD issued or funded by the Department and shall have no expectation of privacy in their location should the device be equipped with location-detection capabilities. This includes records of all keystrokes or web-browsing history made on the PCD. The fact that access to a database, service, or website requires a username or password will not create an expectation of privacy if it is accessed through office PCDs or networks (see the Information Technology Use Policy for additional guidance).
Members have no expectation of privacy regarding any communications while using a personally owned PCD for office-related business or when the use reasonably implicates work-related misconduct.
701.3.1 CALIFORNIA ELECTRONIC COMMUNICATIONS PRIVACY ACT (CALECPA)
701.4 OFFICE-ISSUED PCD
Depending on a member's assignment and the needs of the position, the Office may, at its discretion, issue or fund a PCD for the member's use to facilitate on-duty performance. Office issued or funded PCDs may not be used for personal business either on- or off-duty unless authorized by the Sheriff or the authorized designee. Such devices and the associated telephone number, if any, shall remain the sole property of the Office and shall be subject to inspection or monitoring (including all related records and content) at any time without notice and without cause.
Unless a member is expressly authorized by the Sheriff or the authorized designee for off-duty use of the PCD, the PCD will be either secured in the workplace at the completion of the tour of duty or turned off when leaving the workplace.
701.5 PERSONALLY OWNED PCD
Members may carry a personally owned PCD while on-duty, subject to the following conditions and limitations:
- Permission to carry a personally owned PCD may be revoked if it is used contrary to provisions of this policy.
- The Office of The Sheriff accepts no responsibility for loss of or damage to a personally owned PCD.
- The PCD and any associated services shall be purchased, used, and maintained solely at the member's expense.
- The device should not be used for work-related purposes except in exigent circumstances (e.g., unavailability of radio communications) or as otherwise authorized by office procedures.
- Use of a personally owned PCD for work-related business constitutes consent for the Office to access the PCD to inspect and copy the work-related data (e.g., for litigation purposes, public records retention and release obligations, internal investigations).
- Use of and data within a personally owned PCD may be discoverable in cases when there is reason to believe it is associated with work-related misconduct.
- Searches of a personally owned PCD by The Office of The Sheriff should be limited to those matters reasonably associated with the work-related business or work-related misconduct.
- The device shall not be utilized to record or disclose any office business-related information, including photographs, video, or the recording or transmittal of any information or material obtained or made accessible as a result of employment or appointment with The Office of The Sheriff, without the express authorization of the Sheriff or the authorized designee.
- If the PCD is carried on-duty, members will provide the Office of The Sheriff with the telephone number of the device.
- All work-related documents, emails, photographs, recordings, and other public records created or received on a member's personally owned PCD should be transferred to the Hartwell County Sheriff’s Department and deleted from the member's PCD as soon as reasonably practicable but no later than the end of the member's shift.
Except with prior express authorization from their supervisors, members are not obligated or required to carry, access, monitor, or respond to electronic communications using a personally owned PCD while off-duty. If a member is in an authorized status that allows for appropriate compensation consistent with policy or existing memorandum of understanding or collective bargaining agreements, or if the member has prior express authorization from their supervisor, the member may engage in office business-related communications. Should members engage in such approved off-duty communications or work, members entitled to compensation shall promptly document the time worked and communicate the information to their supervisors to ensure appropriate compensation. Members who independently document off-duty office-related business activities in any manner shall promptly provide the Office of The Sheriff with a copy of such records to ensure accurate recordkeeping.
701.6 USE OF PCD
The following protocols shall apply to all PCDs that are carried while on-duty or used to conduct office business:
- A PCD shall not be carried in a manner that allows it to be visible while in uniform unless it is in an approved carrier.
- All PCDs in the workplace shall be set to silent or vibrate mode.
- A PCD may not be used to conduct personal business while on-duty except for brief personal communications (e.g., informing family of extended hours). Members shall endeavor to limit their use of PCDs to authorized break times unless an emergency exists.
- Members may use a PCD to communicate with other personnel in situations where the use of radio communications is either impracticable or not feasible. PCDs should not be used as a substitute for, as a way to avoid, or in lieu of regular radio communications.
- Members are prohibited from taking pictures, audio or video recordings, or making copies of any such picture or recording media unless it is directly related to official office business. Disclosure of any such information to any third party through any means requires the express authorization of the Sheriff or the authorized designee.
- Members will not access social networking sites for any purpose that is not official office business. This restriction does not apply to a personally owned PCD used during authorized break times.
- Using PCDs to harass, threaten, coerce, or otherwise engage in inappropriate conduct with any third party is prohibited. Any member having knowledge of such conduct shall promptly notify a supervisor.
- Members are prohibited from using PCD's in any area where inmates are present unless an emergency situation exists and other means of communication are unavailable.
701.7 SUPERVISOR RESPONSIBILITIES
The responsibilities of supervisors include, but are not limited to:
- Ensuring that members under their command are provided appropriate training on the use of PCDs consistent with this policy.
- Monitoring, to the extent practicable, PCD use in the workplace and taking prompt corrective action if a member is observed or reported to be improperly using a PCD.
- An investigation into improper conduct should be promptly initiated when circumstances warrant.
- Before conducting any administrative search of a member’s personally owned device, supervisors should consult with the Sheriff or the authorized designee.
701.8 USE WHILE DRIVING
The use of a PCD while driving can adversely affect safety, cause unnecessary distractions and present a negative image to the public. Deputies operating emergency vehicles should restrict the use of these devices to matters of an urgent nature and should, where practicable, stop the vehicle at an appropriate location to use the PCD.
Members who are operating office vehicles that are not authorized emergency vehicles shall not use a PCD while driving unless the device is specifically designed and configured to allow handsfree use. In an emergency, a wireless phone may be used to place an emergency call to The Office of The Sheriff or other emergency services agency (Vehicle Code § 23123; Vehicle Code § 23123.5). Handsfree use should be restricted to business-related calls or calls of an urgent nature.
701.9 OFFICIAL USE
Members are reminded that PCDs are not secure devices and conversations may be intercepted or overheard. Caution should be exercised while utilizing PCDs to ensure that sensitive information is not inadvertently transmitted. As soon as reasonably possible, members shall conduct sensitive or private communications on a land-based or other office communications network.
701.10 PUBLIC RECORDS ACT REQUESTS AND PERSONALLY OWNED PCDS
When the custodian of records for the Department receives a Public Records Act (PRA) request that either (a) explicitly request information stored on a member's PCD or (b) requests information that could be stored on a member's PCD (whether explicitly or implicitly), the custodian of records will notify the involved member(s), provide him or her with a copy of the PRA request, and request that he or she make a search of his or her PCD for responsive records.
The member shall promptly make a search of his or her PCD and report back to the custodian of records.
If no responsive records exist on the member's PCD, the custodian of records should note this in the file. If responsive records exist, the member shall provide a copy of the responsive documents to the custodian of records (these may include texts, emails, or other writings stored on a PCD).
If the member identifies a potentially responsive record, but does not believe the record should be disclosed, the custodian of records and the member should consult the Office of County Counsel for advice and potential implementation of the affidavit procedure.
For records that are potentially responsive but there is a question as to whether they are agency records or personal materials, the member shall provide the agency with a sufficient factual basis upon which to determine whether the contested record(s) were agency records or personal materials. This information shall be recorded in an affidavit signed by the member as described in City of San Jose v. Superior Court (2017) 389 P.3d 848. For records that are responsive, but exempt from disclosure pursuant to an exemption codified in the PRA, the member shall provide the records to the custodian of records who shall retain a copy for the file.
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